Customer Support

For Home Owner or End User Service Issues

The Mitsubishi Electric Cooling & Heating Customer Care team is dedicated to assisting consumers with their questions and problems before and after purchase.

If you as a homeowner have questions or experience an operating problem with your HVAC equipment or the contractor who installed or serviced it, please let us know by emailing us at or phoning 800-433-4822.



You will need to provide your contact information, the model and serial number of your Mitsubishi Electric Cooling & Heating equipment, the contractor's contact information, the date of the installation and a brief summary of the problem you are experiencing .



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