Customer Support

For Home Owner or End User Service Issues

The Mitsubishi Electric Cooling & Heating Customer Care team is dedicated to assisting consumers with their questions and problems before and after purchase.

If you as a homeowner have questions or experience an operating problem with your HVAC equipment or the contractor who installed or serviced it, please let us know by emailing us at customer_relations@hvac.mea.com or phoning 800-433-4822.

You will need to provide your contact information, the model and serial number of your Mitsubishi Electric Cooling & Heating equipment, the contractor's contact information, the date of the installation and a brief summary of the problem you are experiencing .