August 2022
Mitsubishi Electric

Mitsubishi Electric: The Homeowner Solution for Quality Heating and Air Conditioning

At Mitsubishi Electric, we develop innovative products and technologies to deliver energy savings, comfort and performance to our customers. We recognize, however, there are other HVAC companies offering similar benefits, and as a consumer you have options. So, why go with Mitsubishi Electric? What sets us apart? The answer is trust.

When we make a promise to our customers, we stake our reputation on our ability to deliver. Our track record, products and services reflect this commitment.

Beyond our past successes and brand name recognition, we’re always looking toward the future. Mitsubishi Electric ranked first among Japanese firms and fifth globally in terms of international patent applications filed in 2021, according to an announcement by the Switzerland-based World Intellectual Property Organization (WIPO). This is the seventh consecutive year that we have ranked first among Japanese companies. This is how we stay at the forefront of innovation.

Read on to learn more about what makes us a company you can trust for heating, air conditioning and a quality comfort experience.
 

Our Mission & Vision

We believe comfortable households designed with energy efficiency in mind lead to thriving and prosperous communities. With this in mind, we focus our business on providing durable, low-maintenance and customizable mini- and multi-split heat pump systems for any home, anywhere. This vision also drives our commitments to quality and sustainability.

We start by incorporating our seven guiding principles – trust, quality, technology, ethics and compliance, humanity, environment and society – in all we do. By adhering to these values from within, we put our best foot forward when reaching our markets and serving you, the customer.

By building homes consciously and sustainably with high-performing materials and systems, we can help offset the effects of greenhouse gas (GHG) emissions and create a cleaner environment for future generations. Our nationwide support teams help home builders and contractors fulfill the growing demand for environmentally conscious housing. The use of innovative, energy-saving and accessible comfort solutions puts us on the path to making sustainable homes more attainable for more people.
 

Product Quality

Above all, our commitment to quality is our main driver in each stage of the manufacturing process.

Mitsubishi Electric products and technologies uphold rigorous criteria for quality and performance, from their ideation to final release stages. Our proprietary manufacturing process, along with careful attention to detail, testing and quality checks at every step, ensure your system will uphold its quality and maintain performance for years to come. Thanks to these stringent manufacturing practices, our products consistently meet and exceed industry standards for efficiency.

Unlike other brands, we manufacture and test all of our components in-house, allowing us to oversee the entire process. We forgo batch testing and instead opt to individually test every unit we produce. The result? Each unit coming off our lines has been cleared for safety and effectiveness and will meet (or exceed) your expectations. Owning our manufacturing process also allows us to take these extra measures and precautions.

Combined, these measures help us produce high-quality, high-performance products to meet your heating and air-conditioning needs.
 

Customer Service

Our customer service efforts also set us apart – we strive to offer the very best in service and support. Because your trust is crucial to the work we do, we have a nationwide support network available, along with substantial warranties for each of our products.

From consultation and design to installation and maintenance, we offer comprehensive support along your journey to a comfortable, energy-efficient home.

Warranty information
A unit’s parts and compressor are warranted to the original owner up to a period of 12 years from the date of installation if installed by a licensed Diamond Contractor®.

Equipment lifecycle
Efficient, electric-run systems can live longer and run more efficiently with regular, professional maintenance. With proper care, our variable-capacity heat pump systems can last up to 20 years.

Manufacturer support
Our sales and support teams are highly trained individuals who ensure installations and maintenance are performed correctly, enhancing system life. Mitsubishi Electric Diamond Contractors are manufacturer-trained to specify, design, install and maintain our systems. When you choose Mitsubishi Electric, you can rest assured your home’s comfort is top priority to our team.

For more information about our company mission and values, and our variable-capacity heat pump systems, visit MitsubishiComfort.com.